Who we are
Our website address is: https://deeptransformationhypnotherapy.com
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Confidentiality
Your therapy and personal information are kept securely. In certain circumstances, information, but not names, may be shared with a supervisor, or other relevant person acting in that capacity. It is our legal duty to breach confidentiality if we have concerns that you or anyone else is at risk. If this occurs we will discuss it in the session along with any recommendations and document it in your notes. As a fully accredited member of relevant professional bodies I adhere to their ethical framework, guidelines, and code of conduct to ensure that you receive a professional and quality service.
Information we collect about you and how we use it
When booking a consultation appointment, we will collect basic personal information for contact and identification reasons, and any other information you choose to provide.
Upon starting therapy, we will collect basic personal information for contact and identification reasons. During our therapy meetings, an assessment of your psychological health will be completed, and notes will be taken during sessions. These may include personal and sensitive details about your life. The assessment and notes are used solely for the delivery of a therapy service to you.
Your rights
You have rights relating to the information we hold to verify the accuracy or to ask for them to be supplemented, deleted, updated or corrected. You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us via the contact details stated in this agreement. Information will be provided to you within 30 days. We want to make sure that your information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. You have a right to request the transfer of your data to another individual or company. You have the right to complain to the Independent Commissioner’s Office (ICO) if you think there is a problem with the way in which your data is being handled (see https://ico.org.uk/concerns/handling/).
How long we keep your information for – data retention
Your information is kept for the time necessary to provide the therapy service requested, however outside of this we will hold your details and session notes for a period of 7 years following the end of treatment to comply with legal obligations that are placed upon me by our insurers. In the case of a child under 13 then records will be kept 7 years after they reach the age of majority (18). After this date, all data will be securely deleted.
Sharing of data
There may be times where your information needs to be shared with 3rd parties. We will explicitly ask your consent before doing so, and the data will be sent to 3rd parties securely.
Security of your data
Information will be kept securely and confidentially in line with the data retention policy as stated above.
Lawful basis for processing your information
The lawful basis for my holding and using your information is in relation to the delivery of a contract to you as a health care professional and I operate under a strict code of confidentiality, in accordance with the relevant professional bodies of which I am a member.